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Privacy Policy

What personal information we use, why we use it and the choices available to you.

Written in plain language so you can find the term or choice that matters.

This policy applies to enquiries, trip planning, bookings and use of this website.

Information we collect

We may receive your contact details, country, travel dates, group details, preferences, accessibility or dietary requirements, messages, booking records and correspondence. The website also processes basic device, security and referral information. Optional analytics run only after consent.

Why we use it

We use information to answer enquiries, prepare and operate trips, take payment, support travellers, keep business records, prevent abuse and improve the website. We do not sell personal information.

Who receives it

Information is shared only where needed with hotels, drivers, guides, activity providers, payment or technology services, professional advisers and authorities with a lawful requirement. Some recipients may be outside your country.

Retention and security

We keep records only for as long as operational, legal, accounting or dispute needs require. Access is restricted and reasonable technical and organisational safeguards are used, but no internet service can promise absolute security.

Your choices

You may ask about the information we hold, request a correction or deletion, object to certain uses, withdraw consent, or unsubscribe from marketing. Legal obligations may limit some requests. Contact us through the details on this website.

Updates

We may revise this policy when our services or legal duties change. The version published here is the current one.

Live chat

The live-chat service is provided by Tawk.to, which processes the technical information and messages needed to provide the conversation. Do not include passport, payment or other sensitive information in chat.

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